Terms of Service

Effective date: April 28, 2026 Last updated: April 28, 2026

These Terms of Service (“Terms”) govern access to and use of the marketing intelligence platform operated by Golden Boy Holdings LLC (“Golden Boy,” “we,” “us”) under the codename “Routebook” at https://app.huntingthegap.com (the “Service”). By creating an account or accessing the Service, you (“Customer,” “you”) agree to these Terms.

Status note for Huntor: Confirm SC venue language with counsel before publishing. Pricing, refund, and SLA terms are placeholders pending validation. This is a starting point, not legal advice.

1. Service

The Service provides location intelligence, neighborhood scorecards, demand-signal analysis, competitor density mapping, and integration with third-party platforms used by trades businesses. Features and limits depend on the Customer’s subscription tier.

2. Accounts and security

You must (a) provide accurate registration information, (b) keep credentials confidential, (c) require multi-factor authentication for Owner and Admin roles, and (d) promptly notify us at security@goldenboybranding.com of any suspected unauthorized access. You are responsible for actions taken under your accounts.

3. Customer data

Ownership. You retain all right, title, and interest in Customer Data. You grant Golden Boy a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create derivative works of Customer Data solely to provide and improve the Service.

Aggregated and de-identified data. Golden Boy may use aggregated, de-identified data derived from the Service for benchmarking, analytics, and product development. Aggregated data does not identify any individual or organization.

Connected integrations. When you connect a third-party platform (ServiceTitan, Housecall Pro, Jobber, QuickBooks, etc.), you authorize Golden Boy to access only the OAuth scopes the integration requests. You may disconnect at any time, which triggers purge of associated data within 24 hours, subject to legal retention obligations.

4. Acceptable use

You will not (a) reverse engineer, copy, or create derivative works of the Service except as permitted by law; (b) interfere with or disrupt the Service; (c) use the Service to violate third-party rights or applicable law; (d) submit malicious code or attempt unauthorized access; (e) resell or sublicense the Service without written authorization.

5. Subscriptions, fees, and billing

Fees are as set out in your order form or sign-up flow. Subscriptions auto-renew unless cancelled before the end of the then-current term. Fees are non-refundable except as expressly stated. We may change pricing on 30 days’ notice for the next renewal term.

6. Term and termination

These Terms remain in effect while you have an account. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. Upon termination, your access ends and Customer Data is deleted within 90 days, except as required by law.

7. Confidentiality

Each party will protect the other’s Confidential Information using at least the same degree of care it uses for its own confidential information, and not less than reasonable care. Confidential Information excludes information that becomes public through no fault of the receiving party, was independently developed, or was rightfully received from a third party without restriction.

8. Service levels and support

Standard Service availability target is 99.5% monthly uptime, measured excluding scheduled maintenance and force majeure. Support is provided via email at support@goldenboybranding.com during business hours (Eastern Time). Enterprise tier support terms are governed by separate order forms.

9. Warranties and disclaimers

Each party warrants it has authority to enter into these Terms. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Golden Boy does not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

EXCEPT FOR (a) AMOUNTS OWED, (b) BREACHES OF CONFIDENTIALITY, (c) INDEMNIFICATION OBLIGATIONS, OR (d) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, EACH PARTY’S AGGREGATE LIABILITY IS LIMITED TO THE FEES PAID OR PAYABLE BY CUSTOMER IN THE 12 MONTHS PRECEDING THE CLAIM. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

11. Indemnification

Golden Boy will defend Customer against third-party claims that the Service, used as permitted, infringes a US patent, copyright, or trademark, and pay damages finally awarded, subject to standard exclusions. Customer will defend Golden Boy against claims arising from Customer Data, Customer’s use of the Service in violation of these Terms, or Customer’s connected systems.

12. Data Processing Addendum

Where applicable law requires, the parties’ Data Processing Addendum (DPA) is incorporated by reference and available at https://app.huntingthegap.com/legal/dpa.

13. Governing law and venue

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in Charleston County, South Carolina, and the parties consent to personal jurisdiction there.

14. General

These Terms, together with the Privacy Policy and any order form, are the entire agreement and supersede prior agreements on the subject. They may be modified only in writing signed by both parties or by an updated version posted with notice to active customers. Neither party may assign these Terms without consent, except in a merger or sale of substantially all assets. If any provision is unenforceable, the remainder stays in effect.

15. Contact

Golden Boy Holdings LLC Charleston, South Carolina legal@goldenboybranding.com huntor@goldenboybranding.com